We're still manning the phones on weekends for Scotland's seniors. Many clients have extreme temperature sensors installed, which means we automatically get a call if there is a sudden rise or drop in temperature inside their house. Rhiannon recently had a classic moment with a 95-year-old lady, let's call her Mrs McElderly.
RHI: Hello Mrs McElderly. We've had a call from your Extreme Heat temperature sensor. Are you okay there?
MRS McELDERLY: Oh yes! I'm alright hen! I was running a very high temperature early today actually. But I've taken my pills and I've been in my bed so it's come down a lot, I'm feeling much better now. Thank you!