Business support
Tailored support for your projects and community
You're a whizz at what you do. But keeping all the operational plates spinning — the platforms, the member communications, the events, the guest contributors — can pull you away from the work that only you can do.
That's where I can help.
For over fifteen years, I've been the behind-the-scenes person for solo founders and small teams in the online creator space, making sure everything runs smoothly so they can focus on teaching, creating and connecting with their communities.
This includes, but is not limited to:
course management • membership experience • inbox and member communications • retreat admin • contributor management • live event support • project management • community management
“As my part-time studio manager, Shauna has been keeping me on track for over six years! She helps me organise my business, from weekly planning sessions to content strategy and execution, and takes care of customer service.
Shauna is a very talented writer and editor, and in many ways, I regard her as my “content partner.” She helps me with blog posts (she knows my “voice”) and collaboratively edits important documents and web content. I also value her keen and curious mind, which can focus on both the details and the bigger picture, both invaluable qualities for managing an online business.
I trust Shauna 100% with my business, and to me, that is the most important quality of all. Whether you're looking for someone to help you with your website or social media content, or business strategy, or both – I cannot recommend Shauna highly enough!”
Kerstin Martin - Calm Business
Your trusty right-hand woman
I've spent my career working with values-led businesses built around community — I even co-founded one myself, back when that meant cobbling together an online course with a WordPress blog, sticks and glue, rather than the snazzy platforms that exist today. I know what it takes to make people feel genuinely held by an online community.
I work collaboratively yet independently, adapting to whatever a client needs. I geek out on a Google Sheet and am never without my pastel highlighter pens.
Whether you need on-off support for a specific project or a longer-term team member, I'll keep things calm, organised and on track.
How to get started
Click the button below and tell me about your business and what you need.
I'll get back to you within three working days, and we'll schedule a Zoom to chat through your requirements
We'll agree on scope and how we'll work together — whether that's a one-off project or ongoing support.
Shall we chat?
I'm currently booking projects from June 2026
“As a woman of colour and decolonisation consultant, my voice and authenticity are focal to my brand. Shauna not only gets this but values it greatly, which is reflected in her demeanour and actions.
Shauna has such warmth that I felt an instant connection. She's knowledgeable, systematic and organised but also has this nurturing element. When I felt overwhelmed, Shauna eased the best out of me with humour and humility.
Working with Shauna is one of the best investments that I’ve ever made and I know we will work together for a long time. Shauna, you really are quite something!”
“Shauna is a fabulous thinking partner. She really ‘got’ me and got as excited about my work as I was - this was priceless. Her soulful wisdom and perspective coupled with her practical understanding and project management helped me hugely to get from a cloudy mess of unstructured thoughts, hopes and fear into framework that represented what I was trying to do and a plan to get there. Shauna is completely invaluable and I always look forward to working with her.”
Questions?
Please get in touch anytime. We can discuss working together and if I’m the right fit for you.